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Go Global: Amazon Marketplace Workshops
Join Amazon Global Marketplaces and the U.S. Commercial Service and learn how easy it is to “Go Global” using the Amazon Global Seller Platform.

Go Global: eCommerce Marketplace Workshops

The U.S. Commercial Service & Amazon Present:

Go Global eCommerce Marketplace Workshop Series

The U.S. Commercial Service and Amazon.com have worked in partnership to present a 3-part series of educational webinars aimed at giving U.S. exporters the information they need to get up and running quickly so they can “Go Global” using online marketplaces as part of an omni-channel digital strategy.

Amazon is just one of many different online marketplaces that can help you reach customers around the world. Working with the U.S. Commercial Service will help you think in a more global direction and consider how ecommerce marketplaces fit into your broader international sales strategy.

Previously Held Webinars

Go Global Spotlight: Mexico
​​​​Date: February 22, 2023   |   Cost: Free

“Go Global Spotlight: Mexico” U.S. Exporters looking to expand into LatAm: This Workshop is for You! In this workshop you’ll learn about the opportunity to reach global customers across Latin America, with focus on the Amazon.mx Mexico.

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Go Global Spotlight: Europe
Date: March 22, 2023   |   Cost: Free

“Go Global Spotlight: Europe” U.S. Exporters looking to expand into European Region: This Workshop is for You! In this workshop you’ll learn about the opportunity to reach global customers across Europe, with focus on the Amazon.eu Europe.

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Go Global Spotlight: Asia Pacific
Date: April 19, 2023   |   Cost: Free

“Go Global Spotlight: Asia Pacific Region” U.S. Exporters looking to expand into Asia: This Workshop is for You! In this you’ll learn about the opportunity to reach global customers across Asia Pacific Region markets, with focus on the Amazon.jp Japan and Amazon.au Australia.

Learn More

Steps To Go Global

Here are some next steps that you can take after learning about the various market opportunities you learned about on one of our webinars: 



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  1. Develop a digital export strategy with your local Trade Specialist today. Our business counseling is free and will connect you to a world of possibilities. 
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2. Ask us how we can help you apply for the working capital like the SBA State Trade Expansion Program (STEP) Grant, a process that varies by each state.

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3. Explore our eCommerce Resources to learn about how you can improve your overseas online customer acquisition.  

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4. Learn more about our dedication to increasing information and communications technologies (ICT) exports through visiting Our ICT Team Page and tap our industry experts.

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5. Provide feedback by reaching out to us on LinkedIn or Twitter. We are always seeking input on future topics so that we can continue to provide valuable services to U.S. exporters.

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eCommerce Resource Guide

The eCommerce Resource Guide is a compilation of country focused chapters outlining what a U.S. exporter needs to know to take advantage of e-commerce in the local market.  Explore countries of interest to you as you develop your digital strategy.

Get the Guide

eCommerce Resources: Tools to Help Expand Your Firm's Exports

Creating a cross-border ecommerce digital strategy for your business is an important step in the digital transformation process. Tap our market intelligence, services and programs, and international trade specialists to develop your international digital strategy.
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Market Intelligence
Discover the world of trade data and analysis from our team of Trade Specialists and partners around the world. From our data visualization center to our Country Commercial Guides, our Research Center can help you plan your next market expansion campaign.
Explore Market Intelligence
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eCommerce Services & Programs
Leverage our Website Globalization Review service to conduct a gap analysis on your website; find a business service provider to assist your firm with eCommerce logistics, digital marketing, eCommerce sales channel management and more.
Explore eCommerce Services
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Tap Our International Experts
The U.S. Commercial Service (CS), part of the U.S. Department of Commerce’s International Trade Administration, offers companies a full range of expertise in international trade. Companies can find assistance locally in more than 100 U.S. Commercial Service offices nationwide and in more than 70 international offices.
Find a Local Trade Specialist

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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