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U.S. Commercial Service Feedback
Submit your feedback by August 31st to help modernize and improve the services and support provided by the U.S. Commercial Service.

CS Innovate

Help Shape the Future of the U.S. Commercial Service

The U.S. Commercial Service is seeking feedback from clients and the business community about how we can modernize and improve the services and support we provide to U.S. exporters. 

The way we do business is rapidly evolving. Technology is advancing at record speed, and consumers are demanding a superior level of service that is easy to access and of the highest quality. The U.S. Commercial Service‚Äôs goal is to be able to meet the demands of the U.S. exporter/business community by providing the resources and services that they need to successfully research, evaluate and expand into global markets. 

Submit Your Feedback

As you consider providing feedback, we encourage you to think about all the services that we provide. This includes:

  • Fee-based services such as the Gold Key Service, Single Company Promotion, and International Partner Search, etc.
  • Trade event services.
  • Web-based resources like our market intelligence articles and Country Commercial Guides, for example.
  • Any other direct or indirect support you receive from the U.S. Commercial Service.
  • Visit Export Solutions for a better understanding of all the assistance the U.S. Commercial Service provides to the business/exporting community.

As you reflect upon these services…which do you find the most valuable? Are there additional services that we should be offering that we currently do not offer? How could we modernize or improve our offerings to better serve you? 

Your feedback is extremely valuable. As we strive to deliver the highest quality service to all customers, understanding what our clients find most helpful, and where there is room for improvement is critically important to how we plan to innovate and enhance the way we do business. The deadline to submit feedback is August 31, 2023. 

If you’re having trouble accessing this form, click the link below to open it in your web browser. 

Submit Feedback

A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995 unless the information collection has a currently valid OMB Control Number. The approved OMB Control Number for this information collection is 0625-0275. Without this approval, we could not conduct this survey. Public reporting for this information collection is estimated to be approximately 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the information collection. All responses to this information collection are voluntary. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the ITA Paperwork Reduction Act Program at pra@trade.gov, if desired. We will protect business confidential information to the extent provided under Federal law.