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U.S. Foreign-Trade Zones
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Foreign-Trade Zones 101

Contact the FTZ staff

U.S. Foreign-Trade Zones Staff



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RegionStatesStaff Contact
EasternAlabama, Connecticut, Delaware, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West VirginiaJuanita Chen
(202) 482-1378
Juanita.Chen@trade.gov
CentralArkansas, Florida, Illinois, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Oklahoma, Puerto Rico, South Dakota, Texas, WisconsinCamille Evans
(202) 482-2350
Camille.Evans@trade.gov
WesternAlaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming Qahira El-Amin
(202) 482-5928
Qahira.El-Amin@trade.gov

 

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SubjectStaff Contact
New FTZs, Expansions of Existing FTZs, Boundary Modifications, SubzonesClick above to find your staff contact by region.
FTZ ProductionJuanita Chen - juanita.chen@trade.gov
Chris Wedderburn - chris.wedderburn@trade.gov 
Annual Reports from FTZsQahira El-Amin - qahira.el-amin@trade.gov                  
Chris Wedderburn - chris.wedderburn@trade.gov 
Copies of FTZ ApplicationsMarsha Foust - marsha.foust@trade.gov

 

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Juanita Chenjuanita.chen@trade.gov202-482-1378
Qahira El-Aminqahira.el-amin@trade.gov202-482-5928
Camille Evanscamille.evans@trade.gov202-482-2350
Marsha Foustmarsha.foust@trade.gov202-482-5832
Chris Wedderburnchris.wedderburn@trade.gov202-482-1963
Liz WhitemanElizabeth.Whiteman@trade.gov202-482-0473

Submission of documents addressed to the FTZ Board’s Executive Secretary should be sent to: ftz@trade.gov. 

Main phone line: (202) 482-2862
 

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Elizabeth Whiteman
Executive Secretary
Foreign-Trade Zones Board
U.S. Department of Commerce
1401 Constitution Ave., NW, Room 21013
Washington, DC 20230
 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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