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CS White Plains Local Partners
The White Plains office of the U.S. Commercial Service partners with a number of organizations in order to better support New York’s exporters.

White Plains Local Partners

OUR EXPORT ASSISTANCE PARTNERS



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The New York District Export Council (DEC) partners with the U.S. Commercial Service to help small and medium-sized businesses in the New York metropolitan area and all of eastern New York State, as far north as the Canadian border, with all aspects of the export process. Please contact the New York DEC for any export assistance you need.

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Export-Import Bank of the United States (Ex-Im Bank)
U.S. exporters use Ex-Im trade finance products to win deals and get paid: Export Credit Insurance, Working Capital and Loan Guarantees backed by the U.S. federal government.  For assistance please contact Richard Foy, Regional Director, Tel: 212.809.2651, Richard.Foy@exim.gov 

Small Business Administration (SBA) Export Financing
Most U.S. banks view loans for exporters as risky. This makes it harder for you to get loans for things like day-to-day operations, advance orders with suppliers, and refinancing existing debts. That’s why the SBA created programs to provide lenders with up to a 90 percent guarantee on export loans.  For assistance please contact Ed Ekel, Export Finance Manager, 212-809-2645, Eduard.Ekel@SBA.gov

Small Business Development Centers (SBDC)
The New York Small Business Development Center (NYSBDC) provides small business owners and entrepreneurs in New York with the highest quality, confidential business counseling, training, and business research at no cost.  We work with real people and real businesses. Our assistance helps people like you achieve real success, as it has for more than 30 years.

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Global NY (Empire State Development)
With representatives around the world and programs offering export funding and assistance, Global NY helps New York businesses enter or expand their presence in the global marketplace. Global NY programs connect companies with sales agents and distributors abroad and offset the costs of exporting with grants and loans. By participating in our trade missions, New York businesses can create and reinforce global connections and partnerships. Global NY is committed to helping businesses sell their products and services in growing markets including Canada, China, Europe, India, Israel, Mexico, Europe, South Africa and South America.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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