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Welcome to the U.S. Commercial Service Pittsburgh
One of over 100 offices around the U.S. offering the trade expertise to assist with exporting; guidance and tips on how to grow your business & export successfully. Part of a global network with resources, market information and international buyer connections.

Local Topics of Interest

CARM - Replacing Canada’s Non-Resident Importer Program

Trade with Canada has never been simpler for American businesses, particularly under the new CARM system. CARM is a multi-year initiative of the Canada Border Services Agency that replaces the Non-Resident Importer Program, transforming the collection of duties and taxes for goods imported into Canada. Once fully implemented, CARM will simplify the overall importing process, provide a modern interface for importing into Canada, give importers self-service access to their information, reduce the cost of importing into Canada, and improve consistency of compliance with trade rules. CARM Release 1 took effect on May 25, 2021 and launched the Client Portal, a self-service tool that facilitates accounting and revenue management processes with the CBSA. Release 2 will take place in Spring 2022 and expand the functionalities of the Client Portal by adding electronic commercial accounting declarations with the ability for corrections and adjustments, changes to release-prior-to-payment requirements for bonds, harmonized billing cycles, new offsetting options, and electronic management of appeals and compliance actions. Importing companies should register well in advance of the CARM Release 2 date. For more information on CARM including access to the Client Portal and video tutorials, visit the CBSA’s website at CARM: CBSA Assessment and Revenue Management project (cbsa-asfc.gc.ca).

 

Africa:  Helping U.S. Companies Find and Develop Unique Opportunities

With offices across North Africa and Sub-Saharan Africa, the Commercial Service helps American companies succeed in African markets totaling 1.3 billion people and $2.6 trillion in GDP.  We can provide market intelligence, due diligence on prospective partners, business matchmaking, counseling on export mechanics, and U.S. government advocacy.  Check out our physical presence in Africa and our major initiatives in the pdf below. 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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