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Healthcare Information Technology
Our healthcare specialists on-the-ground in overseas markets prepare short, concise market intelligence reports so that you can learn about your product’s potential in a given market, the market’s business practices, and best prospects for success.

Health Information Technology

Health Information Technology (Health IT)

Health IT (sometimes referred to globally as connected health, digital health, or eHealth) refers to the use of a suite of products and services designed to improve and coordinate patient care, address growing health costs and confront the long-term burden of disease using technology. Product and service subsectors include:

  • Electronic health records (EHRs), real-time digital records that make patients health records immediately available to authorized users. EHRs can include medical history, treatment plans, medications, allergies, radiology images, and laboratory results [11]; 
  • Remote patient monitoring, digital technologies that collect health data, allowing patient monitoring by providers in differing locations [12];  and
  • Telemedicine, array of health services provided through technology-enabled platforms, including mobile health (mHealth), live videoconferencing and store-and-forward transmission of health data and information [13]. 

Countries at all levels of development and sophistication can derive benefits from implementing Health IT.  Health IT’s range of potential uses, along with the fact that other countries face concerns about providing affordable healthcare, makes the sector an attractive opportunity for increased exports by a wide variety of U.S. companies.

[11] Center for Medicare & Medicaid Services, https://www.cms.gov/Medicare/E-Health/EHealthRecords
[12] Center for Connected Health Policy, https://www.cchpca.org/about/about-telehealth/remote-patient-monitoring-rpm
[13] American Telemedicine Association, https://www.americantelemed.org/resource/why-telemedicine/

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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