Global Markets
Global Markets
Assisting and advocating for U.S. businesses in international markets to foster U.S. economic prosperity.

Global Markets

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About Global Markets

Download Video: Global Markets – A World-Class Team
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Utilizing our network of trade promotion and policy professionals located in more than 100 U.S. Commercial Service offices nationwide and in more than 70 international offices, Global Markets (GM) promotes U.S. exports, especially among small and medium-sized enterprises; advances and protects U.S. commercial interests overseas; and attracts inward investment into the United States.

Global Markets - Mission Statement

GM assists and advocates for U.S. businesses in international markets to foster U.S. economic prosperity.

Utilizing our network of trade promotion and policy professionals located in over 70 countries and 100 U.S. locations, GM promotes U.S. exports, especially among small and medium-sized enterprises; advances and protects U.S. commercial interests overseas; and attracts inward investment into the United States.

Global Markets - Vision

GM provides the most effective and efficient government assistance to U.S. businesses, foreign investors in the United States, and partners seeking opportunities and facing challenges in a dynamic global marketplace.

Global Markets - Value Proposition

GM has a federal government presence both across the United States and in countries that represent 91 percent of worldwide GDP with authoritative, impartial, accessible professionals who have specific trade and investment expertise. As trusted intermediaries with extensive public and private sector contacts, credibility, and influence in foreign markets, GM effectively assists U.S. businesses and partners in entering and expanding international markets, addressing barriers to accessing foreign markets, winning foreign government procurements, and attracting inward investment.
 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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