The Heat is On: Solar Technology Creates Potable Water
by Curt Cultice
ITA Office of Public Affairs
It was 1999, and the citizens of Quezon City, near Manila, the Philippines,
were anxiously awaiting new equipment for the Tahanan Clinic, a drug
and alcohol rehabilitation center.
The clinic was expecting the arrival of a solar water pasteurizer
from Safe Water Systems, Inc., a small firm based in Honolulu. Once
in place, the pasteurizer would use the warmth of the sun to heat
water, thus purifying it and making it fit to drink.
Back in his Honolulu office, Will Hartzell, president of Safe Water
Systems, remembers being very excited about the opportunity to help
the clinic in Quezon City.
“The best part of this job is knowing that what we do really
makes a difference,” Hartzell says. “Eighty percent of
all illnesses in the developing world result directly from waterborne
pathogens. Helping improve the health and quality of life for millions
of people around the world is tremendously satisfying.”
The concept behind the Safe Water Systems technology is really very
simple. The solar water pasteurizers use the sun’s rays to heat
the water to the point where all harmful bacteria and viruses are
disinfected. It achieves the same result as boiling but at a lower
temperature over a longer period of time. The solar units are designed
to last about 25 years, don’t need electricity, and they require
virtually no maintenance, making them ideal for undeveloped rural
locations and an efficient alternative to purifying water by boiling.
Where firewood cannot be gathered, wood or other fuels must be purchased,
with the cost often consuming up to 25 percent of a family’s
income. Millions of people cannot afford to buy fuel, have no way
to disinfect their drinking water, and consequently suffer illnesses
or die.
Placed at the water source of a local village or clinic, the water
enters the solar water pasteurization system, where it is heated for
two and one-half hours or so, and there you have it—drinkable
water!
A Little Help from His Friends
Hartzell still thinks about that sale to the Tahanan Clinic. Why?
Well, let’s just say he is thankful to have the resources of
the U.S. Export Assistance Center in Honolulu.
“It turns out that once the shipment was made, I found that
the clinic was not a registered importer,” he says. “I
couldn’t get the product into the Philippines without paying
exorbitant fees.”
The Tahanan Clinic was in danger of not getting its water pasteurization
system. The thought really bothered Hartzell. After all, the people
using this clinic were really counting on delivery of his product,
and he was counting on them to love his solar water pasteurizer.
“At first I was worried, but I took the issue to the Commercial
Service trade specialists at the Honolulu U.S. Export Assistance Center,
and they were able to untangle the paperwork and procedures, enabling
our solar water pasteurizer to be shipped.”
Hartzell had been dealing with the U.S. Export Assistance Center for
a couple of years, and he was quite familiar with its services. “Oh
sure, the trade specialists have helped me out in a variety of situations,”
Hartzell says. “We’ve gotten assistance on everything
from letters of credit and shipping terms to market information and
country commercial guides for doing business around the world.”
The hard work and assistance have paid off noticeably. For example,
Safe Water Systems last year won the U.S. Commerce Department’s
Export Achievement Certificate. The award recognizes businesses that
have exported to new markets with help from the department’s
Commercial Service trade specialists.
“Nigeria is a really good example of how we used information
from the U.S. Export Assistance Center to navigate the market,”
Hartzell says. “We recently sold six of our solar water units—totaling
$30,000—to priests at small clinics in that country.”
Mike Murphy, director of the U.S. Export Assistance Center in Honolulu,
says the deal was a real “win-win” for all involved and
that the center helped the firm get documents on requirements for
import into Nigeria.
“Water Systems is a good company that will work hard to make
the export sale,” Murphy says. “We enjoy building partnerships
with local companies, and it gives us even more of an incentive to
help when we’re dealing with humanitarian issues.”
A Healthy Education
Despite their success, Hartzell says that selling solar water pasteurizers
to developing countries is not necessarily an easy or speedy proposition.
“There is quite a bit of health education going on in these
rural areas, but many people in developing nations have no idea that
unsanitary drinking water leads to sickness,” he says. “Organizations
like the United Nations, World Bank, and CARE are heavily involved
in this educational effort.”
The statistics are alarming. Every year, 5 million people die as a
result of contaminated drinking water—twice the number of people
who die from AIDS. Contaminated drinking water is also the leading
cause of death for children under five years of age, because their
immune systems are not fully developed.
According to the World Health Organization, 1.2 billion people do
not have access to drinking water free from disease-causing microbes.
The World Health Organization predicts that by 2025, this number will
increase to more than 2 billion.
Hartzell says his firm piggybacks on this worldwide educational effort
by selling solar pasteurization units to governments agencies, non-profit
and humanitarian service groups, charitable trusts, foundations, schools,
and health clinics.
As such, the solar water pasteurization units have been proven to
be both efficient and affordable. The firm’s larger unit, measuring
40 square feet, costs $2,600, while the smaller 20-pound portable
or family-sized unit is a mere $300. A village or institutional unit
disinfects 250 gallons of water per day, and a family-sized unit will
create up to 10 gallons safe to drink. The firm also makes a fuel-burning
unit for use in areas with heavy foliage and little sun exposure.
With ever-increasing sales, Safe Water Systems continues to expand
and now employs a dozen people.
“The biggest challenge of exporting is closing the deal,”
Hartzell says. “We’ve been very good at that, but there’s
a ton of potential opportunities out there.”
Since 1996, the firm has exported 1,400 solar water pasteurizers to
nearly 50 countries in Southeast Asia, Central America, and Africa.
Thanks to Safe Water Systems, millions of people around the world
have a better way of life. And that includes the patients of Tahanan
Clinic in Quezon City.

Hawaii Congressman Neil Abercrombie (left) presents Will Hartzell,
president of Safe Water Systems, with the Export Achievement Certificate,
as Robert “Mike” Murphy of the Honolulu Export Assistance
Center looks on.
Photo courtesy of U.S. Commercial Service.

Three girls stand near the larger unit in Olkokola Village, near
Arusha, Tanzania.
Photo courtesy of Safe Water Systems.